Shepherd's Touch Home
Shepherd's Touch
Bringing the healing touch of the Shepherd's hand to our community.




Shepherd's Touch
2384 New Holland Pike
Lancaster, PA 17601
717-656-4834


Questions About Counseling


What kind of people come to counseling?

We believe that just about everybody can benefit from Christ-centered, Biblical counseling. A few of the many possible benefits might be:
  • Identifying career values, aptitudes and interests.
  • Learning communication skills that enhance all relationships.
  • Applying Biblical principles to daily life challenges.
  • Strengthening bonds between members of families and step-families.
  • Recovering from blows like divorce or trauma.
  • Building and re-building healthy, fulfilling marriages.
  • Grieving losses and finding joy again.
  • Growing spiritually, emotionally and relationally.
  • Receiving caring support, practical wisdom, and valuable tools when going through suffering and trials of all kinds.

How do I schedule an appointment?

Call our office at 717-656-4834.


What can I expect when I call?

Our office staff will take your information and arrange for an intake appointment with the counselor best suited to your situation and schedule. Appointments can often be scheduled in a few days and are usually available within a week or two. In order to complete the necessary paperwork, you will be asked to either download and complete the Intake Forms, or come 10 to 15 minutes early to your intake appointment.


What can I expect during the intake?

Your intake appointment will be a typical 50-minute session. (Some clients who come to Shepherd’s Touch from a distance prefer to schedule double-session appointments, and we are happy to grant that request as well.) During this time, your counselor will ask you about the issues that are bringing you to counseling and collect helpful background information. Our goal during this session is to send you away with an understanding of what to expect from your counseling process and with some hope and encouragement for your future.


Can I choose my counselor?

Yes, you may request a specific counselor. Also, let us know if you have any preferences such as age or gender.


Do you take medical insurance?

For possible insurance use, call the 800 number on the back of your insurance card and ask if you have any out-of-network benefits for mental health care. If you have coverage, we will be glad to provide you with coded receipts to submit to your insurance provider for reimbursement.


How much will counseling cost?

The fee for our counseling service is $90.00 for a 50-minute session. It is our desire to minister to people, regardless of their ability to pay. Therefore, we offer services on a “sliding scale” through our Compassionate Care Fund. You may download and complete the Compassionate Care Fund Application Form, or request one at your intake. If you have questions or concerns regarding your fee, please feel free to discuss these with our office staff or with your counselor.


How can I help a friend or relative who needs counseling?

Most of our clients are referred by others who are interested in their well-being. You can recommend that they check out our website or call us for information at 717-656-4834. If you need brochures or other materials to give a person please let us know.


What if I have a question or concern about my counseling?

Your counselor wants to give you the best service possible and will be happy to answer any questions you may have about Shepherd’s Touch policies or the counseling process. If you should ever have a concern that you would like to voice with someone other than your counselor, please feel free to call our Director, Dr. Johnson, at 656-4834, Ext. 1.


All original content and photos © 2007-2010 Shepherd's Touch